To ensure a smooth and efficient service, please review the following information carefully before securing your booking:
All booking slots are estimated to take a minimum of two weeks. Please note, this timeframe may be extended during peak periods.
To confirm your booking, full estimated payment is required in advance, payable through the Booking Slot section of our online store.
Please note: Bookings are not secured without payment.
If, for any reason, your booking is cancelled (including no-shows, change of plans, or failure to make contact), 50% of your payment will be refunded. The remaining 50% covers time allocated and any parts or components ordered in preparation for your service.
All turntables must be delivered or dropped off before your scheduled booking start date (available drop-off days are Monday, Tuesday, Thursday, Friday, and Saturday).
Please do not arrive without arranging a drop-off in advance.
Drop-off appointments must be scheduled ahead of time as a courtesy and to ensure availability.
Once your service is complete, a final invoice will be issued for any additional work carried out. You will have 48 hours to make payment and arrange collection.
If your equipment is not collected within 5 working days, or no contact is made, a £30 storage fee will be applied.
Beyond this, a daily storage fee will be charged, doubling weekly for up to three months. After this period, your equipment may be sold to recover costs.
Non-compliance with any of the above terms may result in booking cancellation and refusal of equipment upon delivery.
Due to high international shipping costs, we no longer accept bookings from outside the UK.
STEP ONE - Choose a suitable booking slot and complete payment.
STEP TWO - Carefully complete the booking information form below
(Required immediately after making payment)
STEP THREE - Nothing..... your all done!
We do NOT service or repair anything other than the Technics SL-1200/1210 range of turntables.
Any emails received regarding the repair or servicing of any other product shall be ignored.